BagsPorter, Inc. Privacy Policy

privacy policy

Last Updated: Oct 30, 2019

This Privacy Policy explains how information about you is collected, used and disclosed by Bags Porter Inc. (“we”, “BagsPorter”), a Delaware corporation. This Privacy Policy applies to information we collect when you use our website, mobile applications and other online products and services (collectively, the "Services") or when you otherwise interact with our support team on our platform.

We may change this Privacy Policy from time to time.  If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification).  We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect the information you provide directly to us.  For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, make a purchase, communicate with us via third party social media sites, messengers, request customer support or otherwise communicate with us. The types of information we may collect include, but not limited to, your name, email address, postal address, phone number, fax number, credit card information and any other information you choose to provide.

Information We Collect Automatically When You Use the Services

  • Log Information:  We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
  • Device Information:  We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
  • Location Information: We may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information. In case we need to collect your location information, we will ask for your permission through your device.
  • Information Collected by Cookies and Other Tracking Technologies:  We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits.  We may also collect information using web beacons (also known as "tracking pixels").  Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. We use both session and persistent cookies on our website:
    • Persistent cookies which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.
    • Session cookies. These cookies do not operate once you log off completely from the website whereas persistent cookies remain on your hard drive for an extended period afterwards.
    • Web beacons or pixels or clear GIFs. We employ Pixels to better manage content on our Sites. Clear GIFs are used to track the online usage patterns of our users anonymously. The information is used to enable more accurate reporting, improve the effectiveness of our Services.
    • Analytics cookies. We use an analytics service to collect information about how visitors use our site. Our analytics service provider generates statistical and other information about website use by means of cookies. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site and pages visited.
    • Tracking cookies. It is used to track users’ web browsing habits. This can also be done to some extent by using the IP address of the computer requesting the page or the referer field of the HTTP request header, but cookies allow for greater precision.
    • Operational cookies. They allow us to identify you as an individual user of our service and provide access to appropriate services and content. We also use operational cookies to maintain service stability, improve service performance and/or provide device-specific functionality.

For more information about cookies, and how to disable them, please see "Your Choices" below.

Information We Collect From Other Sources

We may also obtain information from other sources and combine that with the information we collect through our Services.  For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers and publicly available sources.

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Services;
  • Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;
  • Send you technical notices, updates, security alerts, and support and administrative messages;
  • Respond to your comments, questions, and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by Company and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
  • Link or combine with information we get from others to help understand your needs and provide you with better service; and
  • Carry out any other purpose for which the information was collected.

The company is based in the United States and the information we collect is governed by U.S. law.  By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf; In such cases, the parties given access to your information will be bound by a non-disclosure agreement with our Company;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
  • If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Company or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; 
  • At your direction, with those individuals you allow access to your account through the Services we provide; and
  • With your consent or at your direction, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Social Sharing Features

The Services may offer social sharing features and other integrated tools (such as the Facebook "Like" button), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.  For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Advertising and Analytics Services Provided by Others

We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services.  These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.  This information may be used by Company and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity.  For more information about Internet-based ads, or to opt-out of having your web browsing information used for behavioral advertising purposes, please visit www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices.

Security

We work hard to protect your personal data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any data to our Services via the Internet.

External links to other sites

The Service may contain links to other sites. Any information you provide on those sites is provided directly to the owner of that site and is subject to that party's privacy policy. This Privacy Policy does not apply to such sites, and we are not responsible for the content or privacy and security practices and policies of those sites.

Your Choices

Account Information

If you wish to delete or deactivate your account, please email us at support at bagsporter dot com, but note that we may retain certain information as required by law or for legitimate business purposes.  We may also retain cached or archived copies of information about you for a certain period of time.

Location Information

When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application's collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, will no longer function.  You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.

Cookies

Most web browsers are set to accept cookies by default.  If you prefer, you can usually choose to set your browser to remove or reject browser cookies.  Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with our Services.  To delete or disable flash cookies please visit www.adobe.com/products/flashplayer/security for more information. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional Communications

You may opt out of receiving promotional emails or text messages from Company by following the instructions in those mails or text messages. If you opt out, we may still send you non-promotional communications, such as those about your account, your transactions or our ongoing business relations.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request BagsPorter for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request BagsPorter to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to BagsPorter’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support at bagsporter dot com

Contact Us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support at bagsporter dot com

Our full details are:

Full name of legal entity: Bags Porter Inc, Delaware Corporation

For the attention of: BagsPorter Support Team

Postal address: 1550 Bay St, San Francisco, 94123, CA

Email address: support at bagsporter dot com